Privacy Policy

Contact Details

Name: Ablard Websites

Address: Office 135256, PO Box 7169, Poole, BH15 9EL

Phone Number: 07391560468

Email Address: hello@ablardwebsites.com

The data we collect about you

We may collect and process the following data:

  • identifying information, including your name,

  • contact information, including your email address, telephone number and address

  • technical information, including browser type, browser version, IP address, device type, operating system and version, location and time zone,

  • website behavioural information, including how you use and what you browse on our website.

How we get your data and why

Most of the personal information we process is provided to us directly by you for the following reason:

  • You have contacted us to enquire about our services and given us the information.

We also receive personal information indirectly, from the following sources:

  • Your interaction with our website. We collect data on how the website is used using cookies, server logs or similar. Please see our cookie policy for further details.

  • Information gathered from search information providers.

We use Cabin Analytics to collect information about traffic to the page. Cabin Analytics prioritises privacy and so the visitor data is anonymous and does not collect personal data.

We use the information that you have given us in order to:

  • Provide quotes for you.

  • Fulfil the work for the contracts we have entered or about to enter in to.

  • Improve the user experience of our website,

We will get your permission before sharing this data with any third party organisations.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@ablardwebsites.com.

(b) We have a contractual obligation.

(c) We have a legitimate interest.

Squarespace

This website is hosted and created on the Squarespace platform. Squarespace collects personal data when you visit this website, this includes:

  • Device, browser and network information

  • The pages you have viewed within the website

  • Your IP address

Online Shop

We collect personal data during the checkout process to allow us to fulfil your orders. The personal data we may collect includes:

  • Address data

  • Email address

  • Name

  • Phone number

  • Purchase details (for instance product customisations)

This information is shared with Squarespace so that they can provide website services to us.

Customer Accounts

We collect personal data if you choose to create a customer account on this website. This data will help us to improve your checkout process and improve our customer service. The personal data we may collect includes:

  • Address data

  • Email address

  • Name

  • Phone number

  • Order information

This information is shared with Squarespace so that they can provide website services to us.

How we store your information

We keep your personal data for as long as we need to in order to fulfil all contracts with you and support the projects we have produced for you.  We will then dispose of your information by deleting any related database entries, documents and shredding any physical documentation.

Your data protection rights

Under data protection law, you have rights including:

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • You right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@ablardwebsites.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@ablardwebsites.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO's address is:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk.